/* Call Review · Lab demo. A reviewer's desk: warm paper, black ink, a highlighter and one red flag.
   Colour carries meaning and nothing else: red = something went wrong, yellow = a moment in a transcript,
   green = a change that fixes a call. Everything else is ink and three greys.
   Spacing 4/8/12/16/24/32/48. Type 11/12/13/14/16/20/28/40. 1px rules, 6px corners. */
:root {
  --paper: #f5f3ee;
  --card: #fffefb;
  --sunk: #efece5;
  --line: #e4e0d6;
  --line-2: #d3cec2;
  --ink: #17181a;
  --g1: #4d4f53;
  --g2: #75777b;
  --g3: #a9aaa8;
  --flag: #c8401c;
  --flag-soft: #fbe9e2;
  --hl: #fbe27a;
  --hl-soft: #fdf3c4;
  --ok: #2d6a4a;
  --ok-soft: #e3efe7;
  --side-w: 244px;
  --r: 6px;
  --ctl-h: 38px;
  --sans: "Schibsted Grotesk", ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --mono: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}
@media (max-width: 1023.98px), (pointer: coarse) { :root { --ctl-h: 44px; } }

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
html.nav-open, html:has(dialog[open]) { overflow: hidden; }
body { margin: 0; background: var(--paper); color: var(--ink); font: 400 14px/1.5 var(--sans); -webkit-font-smoothing: antialiased; min-height: 100vh; overflow-x: hidden; }
h1, h2, h3, h4, p, ul, ol, figure, blockquote { margin: 0; }
ul, ol { padding: 0; list-style: none; }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--ink); text-underline-offset: 3px; text-decoration-color: var(--g3); }
a:hover { text-decoration-color: var(--ink); }
.mono, .num { font-family: var(--mono); font-variant-numeric: tabular-nums; }
.muted { color: var(--g2); }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0; }
:focus-visible { outline: 2px solid var(--ink); outline-offset: 2px; }
svg.i { width: 16px; height: 16px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.label { font: 500 11px/1.3 var(--mono); letter-spacing: .06em; text-transform: uppercase; color: var(--g2); }

/* ---------- Shell ---------- */
.side { position: fixed; top: var(--lab-bar-h, 0px); left: 0; bottom: 0; width: var(--side-w); z-index: 30; display: flex; flex-direction: column; gap: 24px; padding: 20px 16px 16px; background: var(--paper); border-right: 1px solid var(--line); overflow-y: auto; overscroll-behavior: contain; }
.side-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.brand { display: flex; align-items: center; gap: 10px; text-decoration: none; min-width: 0; }
.logo { width: 32px; height: 32px; flex: none; position: relative; background: var(--ink); border-radius: 8px; display: grid; align-content: center; gap: 3px; padding: 0 7px; }
.logo i { display: block; height: 3px; border-radius: 2px; background: var(--paper); width: 100%; }
.logo i.hl { background: var(--hl); width: 62%; }
.logo i:last-of-type { width: 80%; }
.logo b { position: absolute; right: 5px; top: 50%; width: 6px; height: 6px; margin-top: -3px; border-radius: 50%; background: var(--flag); }
.wordmark { display: block; font-size: 17px; font-weight: 700; letter-spacing: -.02em; line-height: 1.15; }
.brand small { display: block; color: var(--g2); font-size: 11.5px; line-height: 1.3; margin-top: 2px; }
.side .side-close { display: none; }
.ws-pick { display: flex; flex-direction: column; gap: 6px; }
.ws-pick select { width: 100%; }
.nav { display: flex; flex-direction: column; gap: 2px; }
.nav a { display: flex; align-items: center; gap: 10px; min-height: 40px; padding: 0 10px; color: var(--g1); text-decoration: none; font-size: 14px; font-weight: 500; border-radius: var(--r); }
.nav a:hover { color: var(--ink); background: var(--sunk); }
.nav a[aria-current="page"] { color: var(--paper); background: var(--ink); }
.nav .count { margin-left: auto; font: 500 11.5px/1 var(--mono); padding: 4px 7px; border-radius: 99px; background: var(--card); border: 1px solid var(--line-2); color: var(--ink); }
.nav .count.hot { background: var(--flag); border-color: var(--flag); color: #fff; }
.nav a[aria-current="page"] .count { background: transparent; border-color: #55575b; color: var(--paper); }
.nav a[aria-current="page"] .count.hot { background: var(--flag); border-color: var(--flag); }
.side-foot { margin-top: auto; display: flex; flex-direction: column; gap: 12px; padding-top: 16px; border-top: 1px solid var(--line); }
.side-note { color: var(--g2); font-size: 12px; line-height: 1.5; }

.main { margin-left: var(--side-w); min-width: 0; min-height: calc(100vh - var(--lab-bar-h, 0px)); display: flex; flex-direction: column; }
.top { position: sticky; top: var(--lab-bar-h, 0px); z-index: 20; min-height: 64px; display: flex; align-items: center; gap: 12px; padding: 12px 40px; background: rgba(245, 243, 238, .94); backdrop-filter: blur(6px); border-bottom: 1px solid var(--line); }
.top .menu-btn { display: none; }
.top-title { min-width: 0; flex: 1; }
.top-title h1 { font-size: 18px; font-weight: 700; letter-spacing: -.015em; line-height: 1.25; }
.top-title p { color: var(--g2); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.top-actions { display: flex; gap: 8px; flex: none; align-items: center; }
.page { width: 100%; max-width: 1560px; padding: 32px 40px 56px; display: flex; flex-direction: column; gap: 24px; flex: 1; }
.scrim { display: none; }

/* ---------- Controls ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: var(--ctl-h); padding: 0 14px; border-radius: var(--r); border: 1px solid var(--line-2); background: var(--card); color: var(--ink); font-weight: 600; font-size: 13.5px; cursor: pointer; text-decoration: none; white-space: nowrap; transition: border-color .12s, background-color .12s; }
.btn:hover { border-color: var(--ink); }
.btn.primary { background: var(--ink); border-color: var(--ink); color: var(--paper); }
.btn.primary:hover { background: #000; }
.btn.approve { background: var(--ok); border-color: var(--ok); color: #fff; }
.btn.approve:hover { background: #22563b; }
.btn.ghost { background: transparent; border-color: transparent; }
.btn.ghost:hover { border-color: var(--line-2); background: var(--card); }
.btn.block { width: 100%; }
.btn.sm { min-height: 32px; padding: 0 10px; font-size: 13px; }
.icon-btn { padding: 0; width: var(--ctl-h); }
@media (max-width: 1023.98px), (pointer: coarse) { .btn.sm { min-height: 44px; } }
input[type="search"], input[type="text"], select, textarea { min-height: var(--ctl-h); padding: 0 12px; border-radius: var(--r); border: 1px solid var(--line-2); background: var(--card); color: var(--ink); font-size: 13.5px; max-width: 100%; }
select { padding-right: 32px; appearance: none; background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%234d4f53' stroke-width='1.8'%3E%3Cpath d='m7 10 5 5 5-5'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-position: right 9px center; background-size: 16px; cursor: pointer; }
textarea { width: 100%; padding: 10px 12px; line-height: 1.5; resize: vertical; min-height: 88px; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--ink); box-shadow: 0 0 0 3px rgba(23, 24, 26, .08); }
::placeholder { color: var(--g3); }
.search { position: relative; flex: 1 1 260px; min-width: 0; }
.search svg { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--g2); pointer-events: none; }
.search input { width: 100%; padding-left: 36px; }
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip { display: inline-flex; align-items: center; gap: 8px; min-height: 34px; padding: 0 12px; border-radius: 99px; border: 1px solid var(--line-2); background: var(--card); color: var(--g1); font-size: 13px; font-weight: 500; cursor: pointer; }
.chip:hover { color: var(--ink); border-color: var(--ink); }
.chip[aria-pressed="true"] { color: var(--paper); background: var(--ink); border-color: var(--ink); }
.chip .n { font: 500 11px/1 var(--mono); color: inherit; opacity: .7; }
@media (max-width: 1023.98px), (pointer: coarse) { .chip { min-height: 44px; } }
.seg { display: inline-flex; border: 1px solid var(--line-2); border-radius: var(--r); background: var(--card); padding: 2px; gap: 2px; flex-wrap: wrap; }
.seg button { border: 0; background: transparent; min-height: calc(var(--ctl-h) - 6px); padding: 0 12px; border-radius: 4px; font-size: 13px; font-weight: 500; color: var(--g1); cursor: pointer; }
.seg button:hover { color: var(--ink); background: var(--sunk); }
.seg button[aria-pressed="true"] { background: var(--ink); color: var(--paper); }

/* ---------- Panels ---------- */
.panel { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); min-width: 0; }
.panel-h { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 14px 20px; border-bottom: 1px solid var(--line); flex-wrap: wrap; }
.panel-h h2 { font-size: 15px; font-weight: 700; letter-spacing: -.01em; }
.panel-h p { color: var(--g2); font-size: 12.5px; }
.panel-b { padding: 20px; }
.grid { display: grid; gap: 24px; min-width: 0; }
.g-ov { grid-template-columns: minmax(0, 2fr) minmax(0, 1fr); }
.g-2 { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
.g-detail { grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr); align-items: start; }
.stack { display: flex; flex-direction: column; gap: 24px; min-width: 0; }

/* KPI tiles */
.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.kpi { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 18px 20px; display: flex; flex-direction: column; gap: 6px; min-width: 0; text-decoration: none; color: inherit; }
a.kpi:hover { border-color: var(--ink); }
.kpi .v { font: 600 40px/1 var(--sans); letter-spacing: -.03em; font-variant-numeric: tabular-nums; }
.kpi .v small { font-size: 16px; font-weight: 600; color: var(--g2); letter-spacing: 0; margin-left: 2px; }
.kpi .s { color: var(--g2); font-size: 12.5px; }
.kpi.alert .v { color: var(--flag); }
.delta { font: 500 12px/1 var(--mono); }
.delta.up { color: var(--ok); }
.delta.down { color: var(--flag); }

/* Chart */
.chart { width: 100%; min-height: 240px; }
.chart svg { display: block; width: 100%; height: auto; overflow: visible; }
.chart .grid-l { stroke: var(--line); stroke-width: 1; }
.chart .ax { fill: var(--g2); font: 400 11px var(--mono); }
.chart .ln { fill: none; stroke-width: 2.25; stroke-linejoin: round; stroke-linecap: round; }
.chart .ln.a { stroke: var(--ink); }
.chart .ln.b { stroke: var(--g2); stroke-dasharray: 5 4; }
.chart .pt { stroke: var(--card); stroke-width: 2; }
.chart .pt.a { fill: var(--ink); }
.chart .pt.b { fill: var(--g2); }
.chart .end { font: 600 12px var(--sans); fill: var(--ink); }
.chart .end.b { fill: var(--g1); }
.chart .thr { stroke: var(--flag); stroke-dasharray: 2 3; stroke-width: 1; }
.chart .thr-t { fill: var(--flag); font: 500 10.5px var(--mono); }
.legend { display: flex; gap: 16px; flex-wrap: wrap; font-size: 12.5px; color: var(--g1); }
.legend span { display: inline-flex; align-items: center; gap: 8px; }
.legend i { display: inline-block; width: 18px; height: 0; border-top: 2.25px solid var(--ink); }
.legend i.b { border-top: 2.25px dashed var(--g2); }
.legend i.t { border-top: 1px dashed var(--flag); }

/* Bars (flags by type) */
.bars { display: flex; flex-direction: column; gap: 4px; }
.bar { display: grid; grid-template-columns: minmax(0, 1fr) 28px; gap: 4px 12px; align-items: center; padding: 8px 10px; margin: 0 -10px; border-radius: var(--r); text-decoration: none; color: inherit; }
.bar:hover { background: var(--sunk); }
.bar .t { font-size: 13.5px; font-weight: 500; display: flex; align-items: center; gap: 8px; }
.bar .n { font: 500 13px var(--mono); text-align: right; }
.bar .track { grid-column: 1 / -1; height: 6px; background: var(--sunk); border-radius: 3px; overflow: hidden; }
.bar .fill { display: block; height: 100%; background: var(--ink); border-radius: 3px; }
.bar.hi .fill { background: var(--flag); }

/* Table */
.tbl { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.tbl th { text-align: left; font: 500 11px/1.3 var(--mono); letter-spacing: .05em; text-transform: uppercase; color: var(--g2); padding: 10px 20px; border-bottom: 1px solid var(--line); white-space: nowrap; }
.tbl td { padding: 14px 20px; border-bottom: 1px solid var(--line); vertical-align: middle; }
.tbl tr:last-child td { border-bottom: 0; }
.tbl tbody tr { cursor: pointer; }
.tbl tbody tr:hover td { background: #faf8f3; }
.tbl .r { text-align: right; }
.tbl .agent-n { font-weight: 600; }
.tbl-wrap { overflow-x: auto; }
.score { white-space: nowrap; display: inline-flex; align-items: baseline; gap: 6px; font: 600 18px/1 var(--sans); font-variant-numeric: tabular-nums; }

/* Severity + tags */
.tag { display: inline-flex; align-items: center; gap: 6px; height: 24px; padding: 0 9px; border-radius: 99px; font-size: 12px; font-weight: 500; white-space: nowrap; border: 1px solid var(--line-2); color: var(--g1); background: var(--card); }
.tag.high { background: var(--flag); border-color: var(--flag); color: #fff; }
.tag.med { border-color: var(--flag); color: var(--flag); background: var(--card); }
.tag.low { border-color: var(--line-2); color: var(--g1); }
.tag.ok { background: var(--ok-soft); border-color: transparent; color: var(--ok); }
.tag.hl { background: var(--hl-soft); border-color: transparent; color: #6b5200; }
.tag.dark { background: var(--ink); border-color: var(--ink); color: var(--paper); }
.sev { display: inline-block; width: 8px; height: 8px; border-radius: 50%; flex: none; }
.sev.high { background: var(--flag); }
.sev.med { background: transparent; box-shadow: inset 0 0 0 2px var(--flag); }
.sev.low { background: var(--g3); }
.tags { display: flex; flex-wrap: wrap; gap: 6px; }

/* Flagged list */
.toolbar { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; }
.toolbar select { flex: 0 1 auto; }
.filters { display: flex; flex-direction: column; gap: 14px; }
.result-meta { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; color: var(--g2); font-size: 13px; }
.rows { display: flex; flex-direction: column; }
.row { display: grid; grid-template-columns: 14px minmax(0, 2.3fr) minmax(0, 1.4fr) minmax(0, 1.1fr) minmax(0, .9fr) 24px; gap: 16px; align-items: center; padding: 16px 20px; border-bottom: 1px solid var(--line); text-decoration: none; color: inherit; min-height: 72px; }
.row:last-child { border-bottom: 0; }
.row:hover { background: #faf8f3; }
.row-h { min-height: 0; padding: 10px 20px; cursor: default; }
.row-h:hover { background: transparent; }
.row-h span { font: 500 11px/1.3 var(--mono); letter-spacing: .05em; text-transform: uppercase; color: var(--g2); }
.row .who { min-width: 0; }
.row .who b { display: block; font-weight: 600; font-size: 14.5px; }
.row .who p { color: var(--g1); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.row .meta { font-size: 13px; color: var(--g1); min-width: 0; }
.row .meta .mono { display: block; font-size: 12px; color: var(--g2); }
.row .st { font-size: 13px; }
.row .chev { color: var(--g3); }
.row.done .who b, .row.done .who p { color: var(--g2); }
.row.done .sev { opacity: .4; }
.empty { padding: 48px 24px; text-align: center; display: flex; flex-direction: column; gap: 12px; align-items: center; color: var(--g1); }
.empty h3 { font-size: 16px; color: var(--ink); }

/* Attention list */
.att { display: flex; flex-direction: column; }
.att a { display: grid; grid-template-columns: 10px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 14px 20px; border-bottom: 1px solid var(--line); text-decoration: none; color: inherit; }
.att a:last-child { border-bottom: 0; }
.att a:hover { background: #faf8f3; }
.att b { display: block; font-weight: 600; }
.att p { color: var(--g1); font-size: 13px; }

/* Call detail */
.back { display: inline-flex; align-items: center; gap: 6px; color: var(--g1); text-decoration: none; font-size: 13.5px; font-weight: 500; min-height: 32px; }
.back:hover { color: var(--ink); }
.call-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 20px; flex-wrap: wrap; }
.call-head h2 { font-size: 28px; font-weight: 700; letter-spacing: -.025em; line-height: 1.15; }
.call-head .sum { font-size: 16px; color: var(--g1); margin-top: 4px; }
.facts { display: flex; flex-wrap: wrap; gap: 8px 24px; margin-top: 14px; font-size: 13px; color: var(--g1); }
.facts span b { font-weight: 500; color: var(--ink); }
.call-actions { display: flex; gap: 8px; flex-wrap: wrap; }
.status-note { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-radius: var(--r); background: var(--ok-soft); color: var(--ok); font-size: 13.5px; font-weight: 500; }
.status-note.flagc { background: var(--flag-soft); color: var(--flag); }

.timeline { padding: 16px 20px 18px; display: flex; flex-direction: column; gap: 10px; }
.tl-track { position: relative; height: 34px; border-radius: var(--r); background: var(--sunk); overflow: hidden; }
.tl-track .speech { position: absolute; top: 9px; height: 16px; border-radius: 2px; }
.tl-track .speech.ai { background: #d9d5cb; }
.tl-track .speech.caller { background: #b9b5ab; }
.tl-mark { position: absolute; top: 0; bottom: 0; width: 24px; margin-left: -12px; border: 0; padding: 0; background: transparent; cursor: pointer; }
.tl-mark::before { content: ""; position: absolute; left: 50%; top: 0; bottom: 0; width: 2px; margin-left: -1px; background: var(--flag); }
.tl-mark::after { content: ""; position: absolute; left: 50%; top: 3px; width: 10px; height: 10px; margin-left: -5px; border-radius: 50%; background: var(--flag); border: 2px solid var(--card); }
.tl-mark.end::before { background: var(--ink); }
.tl-mark.end::after { background: var(--ink); }
.tl-axis { display: flex; justify-content: space-between; font: 400 11px var(--mono); color: var(--g2); }
.tl-legend { display: flex; flex-wrap: wrap; gap: 14px; font-size: 12px; color: var(--g1); }
.tl-legend span { display: inline-flex; align-items: center; gap: 6px; }
.tl-legend i { display: inline-block; width: 14px; height: 8px; border-radius: 2px; background: #d9d5cb; }
.tl-legend i.c { background: #b9b5ab; }
.tl-legend i.f { width: 8px; height: 8px; border-radius: 50%; background: var(--flag); }

.transcript { display: flex; flex-direction: column; padding: 8px 0; }
.line { display: grid; grid-template-columns: 52px 76px minmax(0, 1fr); gap: 12px; padding: 10px 20px; scroll-margin-top: 160px; transition: background-color .4s; }
.line .ts { font: 400 12px/1.7 var(--mono); color: var(--g2); }
.line .sp { font: 500 11px/1.9 var(--mono); letter-spacing: .05em; text-transform: uppercase; color: var(--g2); }
.line.caller .sp { color: var(--ink); }
.line .tx { font-size: 14.5px; line-height: 1.6; }
.line.ai .tx { color: var(--g1); }
.line.marked .tx mark { background: linear-gradient(180deg, transparent 12%, var(--hl) 12%, var(--hl) 88%, transparent 88%); color: var(--ink); padding: 0 2px; -webkit-box-decoration-break: clone; box-decoration-break: clone; }
.line .note { grid-column: 3; display: flex; gap: 8px; align-items: flex-start; margin-top: 6px; font-size: 12.5px; color: var(--flag); font-weight: 500; }
.line .note .sev { margin-top: 5px; }
.line.pulse { background: var(--hl-soft); }
.line.ended { color: var(--g2); }
.line.ended .tx { font-style: italic; color: var(--g2); font-size: 13px; }

.wrong li, .should li { position: relative; padding-left: 22px; font-size: 14px; line-height: 1.55; }
.wrong, .should { display: flex; flex-direction: column; gap: 10px; }
.wrong li::before { content: ""; position: absolute; left: 2px; top: 7px; width: 8px; height: 8px; border-radius: 50%; background: var(--flag); }
.should li::before { content: ""; position: absolute; left: 0; top: 4px; width: 12px; height: 7px; border-left: 2px solid var(--ok); border-bottom: 2px solid var(--ok); transform: rotate(-45deg); }
.flaglist { display: flex; flex-direction: column; gap: 10px; margin-bottom: 16px; }
.flaglist div { display: flex; gap: 10px; align-items: flex-start; font-size: 13.5px; }
.flaglist .tag { flex: none; }
.better { margin-top: 18px; padding: 14px 16px; border-left: 3px solid var(--ok); background: var(--ok-soft); border-radius: 0 var(--r) var(--r) 0; }
.better .label { color: var(--ok); }
.better p { margin-top: 6px; font-size: 14.5px; line-height: 1.55; }

/* Bliink decision record */
.bk { border: 1px solid #222428; background: #0f1012; color: #ecebe5; border-radius: var(--r); overflow: hidden; }
.bk-h { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 14px 18px; border-bottom: 1px solid #222428; flex-wrap: wrap; }
.bk-brand { display: flex; align-items: center; gap: 10px; }
.bk-logo { width: 22px; height: 22px; border: 1px solid #33363b; border-radius: 2px; display: grid; place-items: center; }
.bk-logo svg { width: 12px; height: 12px; }
.bk-h h3 { font-size: 13.5px; font-weight: 600; }
.bk-h .rid { font: 400 11.5px var(--mono); color: #9a9c97; }
.bk-b { padding: 16px 18px; display: flex; flex-direction: column; gap: 14px; }
.bk-path { display: flex; flex-direction: column; gap: 0; }
.bk-step { display: grid; grid-template-columns: 14px minmax(0, 1fr) auto; gap: 10px; align-items: start; padding: 10px 0; border-bottom: 1px solid #222428; }
.bk-step:last-child { border-bottom: 0; }
.bk-step .gl { width: 10px; height: 10px; margin-top: 4px; }
.bk-step .gl.local { background: #ecebe5; }
.bk-step .gl.frontier { border: 1px dashed #ecebe5; }
.bk-step .gl.person { border: 1.5px solid #ecebe5; border-radius: 50%; }
.bk-step b { font-size: 13px; font-weight: 600; display: block; }
.bk-step p { font-size: 12.5px; color: #9a9c97; line-height: 1.5; }
.bk-step .cf { font: 500 12px var(--mono); color: #ecebe5; }
.bk-why { font-size: 13px; line-height: 1.55; color: #ecebe5; padding: 12px 14px; border: 1px solid #33363b; border-radius: 2px; }
.bk-why .label { color: #9a9c97; display: block; margin-bottom: 4px; }
.bk-foot { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; font-size: 12px; color: #9a9c97; }
.bk-foot a { color: #ecebe5; text-decoration-color: #6c6e6a; font-weight: 500; display: inline-flex; align-items: center; min-height: 32px; }
.bk-foot .dot { display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: #d4ff3a; margin-right: 8px; }

/* Fixes */
.fix-list { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 420px), 1fr)); gap: 16px; }
.fix-card { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 20px; display: flex; flex-direction: column; gap: 12px; text-decoration: none; color: inherit; min-width: 0; }
.fix-card:hover { border-color: var(--ink); }
.fix-card .top-row { display: flex; justify-content: space-between; gap: 12px; align-items: center; flex-wrap: wrap; }
.fix-card h3 { font-size: 17px; font-weight: 700; letter-spacing: -.015em; line-height: 1.3; }
.fix-card .why { color: var(--g1); font-size: 13.5px; }
.fix-card .impact { display: flex; gap: 16px; flex-wrap: wrap; font-size: 13px; color: var(--g1); padding-top: 12px; border-top: 1px solid var(--line); margin-top: auto; }
.fix-card .impact b { font-weight: 600; color: var(--ink); }
.fix-card .impact .g { color: var(--ok); }
.fix-card .impact .c { color: var(--g1); }
.rule-diff { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 16px; }
.rule { border-radius: var(--r); padding: 16px 18px; font-size: 14.5px; line-height: 1.6; border: 1px solid var(--line); }
.rule .label { display: flex; justify-content: space-between; gap: 8px; margin-bottom: 8px; }
.rule.before { background: var(--sunk); color: var(--g1); }
.rule.before p { text-decoration: line-through; text-decoration-color: rgba(200, 64, 28, .55); text-decoration-thickness: 1.5px; }
.rule.after { background: var(--card); border-color: var(--ok); box-shadow: inset 3px 0 0 var(--ok); }
.rule.after .label { color: var(--ok); }
.metrics { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 200px), 1fr)); gap: 16px; }
.metric { padding: 16px 18px; border: 1px solid var(--line); border-radius: var(--r); background: var(--card); display: flex; flex-direction: column; gap: 8px; }
.metric .label { color: var(--g1); text-transform: none; letter-spacing: 0; font: 500 13px var(--sans); }
.metric .ba { display: flex; align-items: baseline; gap: 10px; font: 600 24px/1 var(--sans); font-variant-numeric: tabular-nums; }
.metric .ba .b4 { color: var(--g3); text-decoration: line-through; text-decoration-thickness: 1.5px; font-size: 18px; }
.metric .ba .arr { color: var(--g3); font-size: 16px; }
.metric .k { font-size: 12px; font-weight: 500; }
.metric .k.k-good { color: var(--ok); }
.metric .k.k-cost { color: var(--g1); }
.changes { display: flex; flex-direction: column; }
.change { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr) 20px minmax(0, 1fr) auto; gap: 14px; align-items: center; padding: 14px 20px; border-bottom: 1px solid var(--line); font-size: 13.5px; }
.change:last-child { border-bottom: 0; }
.change .who b { font-weight: 600; display: block; }
.change .who a { font: 400 12px var(--mono); color: var(--g2); }
.change .bef { color: var(--g2); text-decoration: line-through; text-decoration-color: var(--g3); }
.change .arr { color: var(--g3); text-align: center; }
.change .aft { color: var(--ink); font-weight: 500; }
.approve-bar { display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap; padding: 18px 20px; background: var(--card); border: 1px solid var(--line); border-radius: var(--r); }
.approve-bar p { color: var(--g1); font-size: 13.5px; max-width: 60ch; }
.approve-bar .acts { display: flex; gap: 8px; flex-wrap: wrap; }
.approved-note { display: flex; gap: 12px; align-items: flex-start; padding: 16px 18px; border-radius: var(--r); background: var(--ok-soft); color: var(--ok); font-size: 14px; }
.approved-note b { display: block; }
.approved-note p { color: #36583f; font-size: 13px; }
.approved-note.dim { background: var(--sunk); color: var(--g1); }
.approved-note.dim p { color: var(--g2); }

/* Escalations */
.esc-list { display: flex; flex-direction: column; gap: 16px; }
.esc { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(0, 1fr) minmax(0, 1fr) auto; gap: 20px; padding: 20px; align-items: start; }
.esc.open { border-left: 3px solid var(--flag); }
.esc h3 { font-size: 16px; font-weight: 700; letter-spacing: -.01em; }
.esc .when { font-size: 12.5px; color: var(--g2); margin-top: 2px; }
.esc .col p { font-size: 13.5px; line-height: 1.5; margin-top: 4px; }
.esc .delay { font: 600 20px/1.1 var(--sans); font-variant-numeric: tabular-nums; margin-top: 4px; }
.esc .delay.never { color: var(--flag); }
.esc .acts { display: flex; flex-direction: column; gap: 8px; align-items: stretch; min-width: 170px; }
.esc .done-by { font-size: 12.5px; color: var(--ok); margin-top: 8px; }

/* Dialog */
.dlg { border: 0; padding: 0; border-radius: 10px; width: min(520px, calc(100vw - 32px)); max-height: calc(100vh - 32px); background: var(--card); color: var(--ink); box-shadow: 0 24px 64px rgba(0, 0, 0, .25); }
.dlg::backdrop { background: rgba(23, 24, 26, .45); }
.dlg-b { padding: 24px; display: flex; flex-direction: column; gap: 14px; }
.dlg h2 { font-size: 19px; font-weight: 700; letter-spacing: -.015em; }
.dlg p { color: var(--g1); font-size: 14px; }
.dlg .field { display: flex; flex-direction: column; gap: 6px; }
.dlg .field select { width: 100%; }
.dlg-f { display: flex; justify-content: flex-end; gap: 8px; padding: 16px 24px; border-top: 1px solid var(--line); flex-wrap: wrap; }
.dlg .demo-note { font-size: 12.5px; color: var(--g2); padding: 10px 12px; background: var(--sunk); border-radius: var(--r); }

#toast { position: fixed; left: 50%; bottom: 24px; transform: translate(-50%, 16px); opacity: 0; pointer-events: none; z-index: 60; background: var(--ink); color: var(--paper); padding: 12px 18px; border-radius: var(--r); font-size: 13.5px; font-weight: 500; max-width: calc(100vw - 32px); transition: opacity .18s, transform .18s; box-shadow: 0 8px 24px rgba(0, 0, 0, .2); }
#toast.on { opacity: 1; transform: translate(-50%, 0); }

.hint { font-size: 12.5px; color: var(--g2); }
.sect-title { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; flex-wrap: wrap; }
.sect-title h2 { font-size: 16px; font-weight: 700; letter-spacing: -.01em; }

/* ---------- Responsive ---------- */
@media (max-width: 1279.98px) {
  .g-ov { grid-template-columns: minmax(0, 1fr); }
  .g-detail { grid-template-columns: minmax(0, 1fr); }
  .g-2 { grid-template-columns: minmax(0, 1fr); }
  .esc { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
  .esc .acts { grid-column: 1 / -1; flex-direction: row; flex-wrap: wrap; min-width: 0; }
}
@media (max-width: 1023.98px) {
  .side { transform: translateX(-100%); transition: transform .2s ease; box-shadow: none; z-index: 50; width: min(300px, 86vw); }
  html.nav-open .side { transform: none; box-shadow: 0 0 48px rgba(0, 0, 0, .2); }
  html.nav-open .scrim { display: block; position: fixed; inset: 0; z-index: 49; background: rgba(23, 24, 26, .4); }
  .side .side-close { display: inline-flex; }
  .main { margin-left: 0; }
  .top { padding: 10px 24px; }
  .top .menu-btn { display: inline-flex; }
  .page { padding: 24px 24px 48px; }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .row { grid-template-columns: 14px minmax(0, 1fr) auto; grid-template-areas: "s who chev" ". tags tags" ". meta meta"; gap: 8px 12px; }
  .row .sevc { grid-area: s; align-self: start; padding-top: 6px; }
  .row .who { grid-area: who; }
  .row .tagc { grid-area: tags; }
  .row .meta { grid-area: meta; display: flex; flex-wrap: wrap; gap: 4px 12px; }
  .row .meta .mono { display: inline; }
  .row .st { display: none; }
  .row .chev { grid-area: chev; }
  .row-h { display: none; }
  .change { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 6px 14px; }
  .change .who { grid-column: 1 / -1; }
  .change .arr { display: none; }
  .change .kind { grid-column: 1 / -1; }
}
@media (max-width: 759.98px) {
  .top { padding: 10px 16px; gap: 8px; }
  .top-title h1 { font-size: 16px; }
  .top-actions .btn .t { display: none; }
  .top-actions .btn { padding: 0; width: var(--ctl-h); }
  .page { padding: 20px 16px 40px; gap: 20px; }
  .kpi { padding: 14px 16px; }
  .kpi .v { font-size: 30px; }
  .kpis { gap: 12px; }
  .g-2, .rule-diff { grid-template-columns: minmax(0, 1fr); }
  .panel-h { padding: 12px 16px; }
  .panel-b { padding: 16px; }
  .call-head h2 { font-size: 23px; }
  .line { grid-template-columns: minmax(0, 1fr); gap: 2px; padding: 10px 16px; }
  .line .meta-l { display: flex; gap: 10px; }
  .line .note { grid-column: 1; }
  .esc { grid-template-columns: minmax(0, 1fr); padding: 16px; gap: 14px; }
  .esc .acts .btn { flex: 1 1 140px; }
  .tbl th, .tbl td { padding: 12px 14px; }
  .tbl .hide-s { display: none; }
  .change { grid-template-columns: minmax(0, 1fr); padding: 14px 16px; }
  .approve-bar { padding: 14px 16px; }
  .row .who p { white-space: normal; }
  .approve-bar .acts { width: 100%; }
  .approve-bar .acts .btn { flex: 1 1 0; }
  .toolbar select { flex: 1 1 140px; }
  .att a, .row { padding-left: 16px; padding-right: 16px; }
}
@media (min-width: 760px) { .line .meta-l { display: contents; } }
@media (min-width: 1800px) {
  .page { max-width: 1720px; padding-left: 56px; padding-right: 56px; }
}
@media (prefers-reduced-motion: reduce) { * { transition: none !important; } }